When we say health care operates in silos, we mean a patient’s cardiologist, psychiatrist, and general practitioner have no idea what each other are doing. Or that the individual departments in a hospital have no idea what each other are doing. Or your new family doctor has no idea what former doctors did to you, and you have to fill in a sheet on a clipboard in the waiting room with decades-old information you barely remember or even understood when former doctors told you.
“Connected care” is supposed to break down these silos. Is telehealth doing it? Probably not.
Read the entire column at Forbes.
Research and commentary from a former senior executive in the U.S. Department of Health & Human Services
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